What should I do if I experience a problem with my order?

We are here to help you! You can contact us via live support, send an email to infotr@modinity.com , or reach us via WhatsApp at +90 580 845 34 43 .


What payment methods do you accept?

You can use the following payment methods:

  • Credit and Debit Cards (Visa & Mastercard)

All our payment transactions are processed in Turkish Lira (TL) . If your card's currency is not Turkish Lira, a currency conversion fee may be applied by your card provider. We recommend contacting your credit card provider for information about any potential fees.


I received my order, but one item is missing. What should I do?

We're truly sorry! Please email infotr@modinity.com including your order number and the item you didn't receive . Our team will assist you as soon as possible.