DO I NEED TO CREATE AN ACCOUNT TO PLACE AN ORDER?
You can order as a "guest," but for faster ordering and payment steps, we'll direct you to create an account. By creating an account, you can check your order status and avoid having to re-enter your customer information every time you want to make a purchase.

I forgot my password. What should I do?
Click the "Forgot Password?" link on the Login page and follow the instructions.

I WANT TO ORDER PRODUCTS THAT ARE OUT OF STOCK. IS THAT POSSIBLE?
No, but we will let you know when stocks are replenished. Make sure you are a member to stay up-to-date.

CAN I ENTER DIFFERENT ADDRESSES ON MY PROFILE? Yes. Please add your new address by following these steps: Profile -> Address -> Add new address

DOES BUTTONSCARVES SHIP TO MULTIPLE ADDRESSES?
Unfortunately, we don't. If you want delivery to different addresses, you will need to create separate orders.

CAN I CHANGE MY DELIVERY ADDRESS AFTER MY ORDER HAS BEEN SHIPPED?
Unfortunately, you cannot change it. We only ship orders to the address provided during the order process.

CAN I ADD PRODUCTS AFTER COMPLETING THE PAYMENT STEP?
Unfortunately, you cannot add more items, as your order will be saved once you complete the payment step. If you wish to add new items, please create a new order without logging out of your account.

CAN I PAY WITH A CREDIT CARD?
Yes, you can. You can pay in IDR (Indonesian Rupiah) on our website. Your transaction will be completed after you click the "Confirm Order" button.

IS IT POSSIBLE TO PARTICIPATE AS A DEALER/SALES PARTNER?
Unfortunately, no, we are not currently looking for new dealers/sales partners.